Privacy policy

 

 

Overview

Aasra Adaptive Clothing ('we', 'us', 'our') is committed to protecting the privacy and personal information of our customers. This Privacy Policy explains what data we collect, how we use it, and the choices available to you. By using our website and purchasing from us, you agree to the terms described in this policy.


1. Information We Collect

1.1 Personal Information You Provide

When you place an order or contact us, we collect:

  • Full name and contact details (phone number, email address)

  • Shipping and billing address

  • Payment information (processed securely through third-party payment gateways — we do not store card details)

  • Medical or mobility-related information you voluntarily share to help us recommend suitable products

1.2 Information Collected Automatically

When you browse our website, we may automatically collect:

  • IP address and device type

  • Browser type and operating system

  • Pages visited, time spent, and clickstream data via cookies and similar technologies


2. How We Use Your Information

We use the information collected for the following purposes:

  • Processing and fulfilling your orders

  • Communicating order confirmations, shipping updates, and customer support

  • Sending promotional offers, new product launches, or health tips (only if you have opted in)

  • Improving our website, product range, and overall customer experience

  • Complying with legal obligations under Indian law


3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your data only with:

  • Logistics/courier partners to deliver your orders

  • Payment gateway providers to process transactions securely

  • Technology service providers (e.g., website hosting, email platforms) who are bound by confidentiality agreements

  • Law enforcement or regulatory bodies when required by law


4. Cookies

Our website uses cookies to enhance browsing experience, remember preferences, and track website analytics. You may disable cookies through your browser settings; however, some features of the website may not function correctly if cookies are disabled.


5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, and resolve any disputes. Order records may be retained for up to 5 years as required by Indian accounting and taxation laws.


6. Your Rights

As a customer, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data (subject to legal retention requirements)

  • Opt out of marketing communications at any time by contacting us or clicking 'Unsubscribe' in our emails

To exercise any of these rights, please email us at aasra.connect@gmail.com.


7. Security

We implement industry-standard security measures including SSL encryption for data transmission, secure payment gateways, and restricted access to personal data. However, no method of transmission over the internet is 100% secure. We encourage you not to share sensitive information over unsecured channels.


8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.


9. Children's Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.


10. Changes to This Policy

We reserve the right to update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our website after changes are made constitutes your acceptance of the revised policy.


11. Contact Us

For privacy-related queries, please contact us at aasra.connect@gmail.com

 

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